Access Training (East Midlands) Ltd
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CIH Level 5 Diploma in Housing

The CIH Level 5 Diploma in Housing is the leading qualification for housing managers, leaders and executives aiming for strategic roles. This advanced course build's expertise in leadership, governance, management and professional ethics, equipping housing professionals to deliver high-quality housing services and lead teams effectively. 

With the Social Housing (Regulation) Act requiring senior managers to hold a recognised housing qualification, this diploma ensures compliance and supports career progression. 
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As a CIH-approved study centre, Access Training provides expert-led learning that blends practical insight with industry best practice, helping housing organisations and professional excel in strategic roles.
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Key Facts

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Course dates:
​Please contact us for availability
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Delivery method:
A tutor led group 
workshop per unit with regular 1-1 
support and independent research
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Assessment method: 
One written assignment per unit.
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Duration of programme: 
11 months
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Progression:
 On completion of this qualification, individuals can apply to become a chartered member of the CIH (CIHCM).
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Cost: 
Please contact our Engagement team to discuss costings.

What does the qualification cover?
The qualification includes seven units and individuals can expect to learn the following:

​Professionalism in Housing
This unit aims to provide the learner the opportunity to reflect on what professionalism means in a housing context, and they will analyse their own professional practice against professional standards. It also examines the importance of exercising professional judgement, using a reflective practice model and continuing professional development, along with an opportunity to create a professional development plan.
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​Ethical Practice in Housing
The unit aims to provide the learner with an understanding of ethical practice and how this applies to housing organisations, housing professionals, and their stakeholders and customers.

Customer Focused Housing Services and Communication
This unit aims to provide an understanding of how to provide housing services that are inclusive and meet the diverse and changing needs of housing customers. It covers the importance of data gathering and resident involvement as well as effective communication methods.

Leadership and Management in Housing
​The unit aims to provide the learner with an understanding of leadership and management theories. It explores the role of leadership in creating an organisational vision and achieving organisational objectives. The learner will have the opportunity to compare the knowledge, skills and behaviours required by managers and leaders, and to reflect on their own ability to be an effective leader and manager.

Strategic and Business Planning for Housing Organisations
The unit aims to provide the learner with an understanding of the role, purpose and complexity of a housing organisation. They will gain knowledge of strategic development and apply strategic planning to the development, implementation and monitoring of a business plan.

Managing Partner Relationships in Housing
The unit aims to provide learners with an understanding of how to manage partner relationships to deliver a successful housing service.

Housing in Context
The unit aims to provide the learner with an opportunity to understand the context of housing through a comparative study between their own country of study/operation and another. They will develop an understanding of policy, the law and the social, cultural, political and economic context of housing policy on their chosen topic in two countries.

Entry requirements
✓   Individuals must be working in a management and/or executive housing rol​e

​✓   Have relevant housing experience or have completed a level 4 qualification in housing

✓   They must be confident using IT and have access to a computer

Ready to learn more?
Download the course guide now.

How to apply

You can contact our Engagement team or complete an application form and we will be in touch.
get in touch >>

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Contact us
[email protected] • 0330 002 6266
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Cawley House, 96 Cliff Road, Nottingham NG1 1GW
Copyright © 2024 Access Training (East Midlands) Ltd, 149 – 155 Canal Street, Nottingham NG1 7HR
Company Registration No: 5398372
  • Home
  • About
    • Our Purpose and Values
    • Meet the Team
    • Meet the Board
    • Careers at Access Training
    • Location
    • Policies
    • Sustainability and Access Training
  • News and Views
  • Employers
  • Learners
    • Learning with Access
    • Apprenticeships for Learners >
      • Business Administration
      • Early Years
      • Customer Service
      • Adult Care
      • Healthcare
      • Learning and Skills Mentor Apprenticeship
      • Housing Qualifications
      • Property Maintenance Operative
      • Teaching Assistant
      • Team Leader
    • Success Stories
    • Apprenticeships Vacancies
    • Full-Time Courses
    • Functional Skills
    • Access Works Courses
    • Advanced Learning Loans
    • Learner Zone
  • FAQs
  • Contact Us
    • Contact Us
    • Application Form
  • DBS Checks
  • Parents
  • Useful Links