CIH Level 4 Certificate in Housing
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This CIH Level 4 Certificate in Housing is designed for supervisors and managers who want to develop advanced knowledge and skills to deliver effective housing services at a management level.
With the Social Housing (Regulation) Act requiring senior managers and executives to hold a professional housing qualification, now is the time for housing providers to invest in their teams. As a CIH approved study centre, Access Training offers expert guidance and flexible learning to help professionals achieve compliance and progress their careers in housing. |
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Key Facts
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Course dates:
Please contact us for availability |
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Delivery method:
A tutor led group workshop per unit with regular 1-1 support and independent research |
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Assessment method:
One written assignment per unit. |
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Duration of programme:
10 months |
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Progression:
On completion of this qualification, individuals can apply to become a certified practitioner of the CIH (CertCIH). |
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Cost:
Please contact our Engagement team to discuss costings. |
What does the qualification cover? |
The qualification includes six units and individuals can expect to learn the following: Professionalism in Housing This unit aims to provide the learner the opportunity to reflect on what professionalism means in a housing context, they will analyse their own professional practice against professional standards. It also examines the importance of exercising professional judgement, using a reflective practice model and continuing professional development, along with an opportunity to create a professional development plan. Housing Policy The unit aims to provide learners with an understanding of the history of housing policy, who is involved in policy-making, and how policies are influenced and developed. The learner will also gain an understanding of how policy impacts on practice. Housing Law and Regulation This unit aims to provide learners with an understanding of the legal and regulatory system that underpins the delivery of housing services. It explores key landlord and tenant legislation including equality and diversity requirements, and how the law must be applied in practice. Customer Focus in Housing This unit aims to provide an understanding of the importance of good customer service, and communication. It covers the fundamentals of customer service, how to capture and use customer data to improve services and how equality, diversity and inclusion practice supports good service delivery. Learners will understand the importance of developing and delivering services that meet the needs of a diverse range of housing customers. Managing People, Teams and Change This unit aims to provide the learner with knowledge of how to manage people effectively, build collaborative successful teams, and manage change in the workplace. The learner will gain an understanding of effective team management strategies, promoting wellbeing and professional culture. Housing Management This unit aims to provide the learner with an overview of the wide range of housing activities carried out by landlords. It covers both the contractual elements of managing the tenancy and broader social goals including tenancy support, health, and well-being. |
Entry requirements |
It may be beneficial if learners: ✓ Have experience working in housing or a housing-related sector, preferably at a supervisory or management level ✓ Have relevant housing experience or have completed a level 3 housing qualification. ✓ Be confident using IT and have access to a computer. |
Ready to learn more?
Download the course guide now.
Download the course guide now.
How to apply
You can contact our Engagement team or complete an application form and we will be in touch.
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