Access 2 Customer Service
Is it for me?
Yes if you want a job working with members of the public or working as a team in any job and you want
to learn in small class in a friendly supportive environment.
What does the course involve?
You will study for a qualification in Customer Service Care
and Functional Skills in Maths, English and ICT. You will
also gain a further qualification in personal development.
You will gain practical experience in:
- How to give out information
- Dealing with customer complaints
- How to work as part of a team
- The benefits of being a good organisation
Where will I learn?
You will attend a weekly session at our premises in
Nottingham. You may also attend a work placement anywhere
which involves working with the general public, such as a
reception desk, information centre.
What does this lead to?
Customer Service is a skill which will enable you to work in
any environment, particularly those dealing with the general
public. Following this you may decide to gain more
qualifications at college, by work based learning or gain
employment.
How do I Apply?
Contact us on 0115 9587257 or complete this form.
