Access 2 College
Qualification Title: City and Guilds Level 1 Award/Certificate in Customer Service
Fantastic opportunity to gain some extra skills, raise your
confidence and make new friends
£50 bonus for successful completion of the course!
To ensure you receive your bonus you will need to:
Have at least 85% attendance with prompt time keeping
Have a positive attitude and participation in activities
Complete all qualifications you signed up for
Is it for me?
If you are between the ages of 16 and 18 and are looking at starting a college
course in September, then this is the course for you. This 6 week course will
provide you with an opportunity to look at preparing you for college. You will
create a CV, complete college application forms, career planning and planning
for your future. You will develop confidence and communication skills whilst
participating in mock interviews, all of which are vital skills for college.
What will I do?
You will study towards a City and Guilds Award/Certificate in Customer Service.
This short course provides an opportunity for you to prepare for college.
Practical activities and experiences would include:
- Career advice and Guidance (IAG) with a careers advisor
- Creating your own CV
- Complete college application forms
- Participate in mock interview sessions
Where will I learn?
You will attend classes at our premises in Nottingham where you will be
allocated a tutor to guide and support you.
How often do I need to attend?
You will need to attend 6 sessions a week over 3 or 4 days,
for up to 6 weeks.
Session times;
Nottingham Training Centre
Morning sessions 9.15am – 12.00pm
Afternoon session 1.00pm – 3.45pm
How long does the course last?
Your training course will be designed to meet your individual needs and will be
delivered in a 6 week block. You will need to
attend for a minimum of 16 hours per week.
How will I know what progress I am making?
Your course will be agreed with you at interview and then planned in detail
during your first week on the course. Your progress will then be reviewed with
you regularly to ensure you know how you are progressing throughout the course.
What are my next steps?
After you have successfully completed your course you could either;
- Go to college to further your learning
- Progress onto another appropriate 6 week course
- Secure an Apprenticeship
- Secure employment
What facilities are available at the Training Centre?
- Learner chill out room with gaming console
- A kitchen where you can make a drink or use the
facilities to make a sandwich or heat up food you bring
with you
- Many of our training rooms are fully equipped with smart
screens and up to date ICT facilities to promote active
learning
- You will be able to access full support with your
qualification and ongoing Information Advice and
Guidance (IAG). This includes Progression tutorials.
- All our delivery staff (Tutors) hold, or are working
towards, a Level 4 or Level 5 teaching qualification and
have worked in the vocational area they train in.
- A dedicated Safeguarding Manager who will support you
with ANY issues
- Dyslexia screening which enables us to meet your
learning needs.
How do I Apply?
Click here or Contact us on 0115 9587257
